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"Recovery"

About: Orion Unit Reach Care & Support Services

(as other),

I was supported for 5 months by the Orion unit in Bullwell Nottingham to get better. Worries about Coronavirus got the better of me, searching all the time. Reach day centre was closed and lock down had got to me. I managed to make friends with a lady named Shona. We often went out with Jenny and various other people staff members.

Things that could have been improved was on when I returned from a trial run stay over and came back asked if had a shower to be told by me I have only just got back. Lovely birthday party. Did not like when staff were falling out and going to take me out and then being told by another staff member you can not take her out she is on my observation.

Since being home things have gone from strength to strength, extra support from reach care and attended day centre full day’s 4 days a week. And once or twice a week have ICATT visits to see how I am getting on. I am showering and washing my own hair I am doing small shops on my own and weekly shops with reach care staff on a Thursday my day off reach. And washing laundry. Try to cook own tea and make my own breakfast and pack up. I catch up with church on youtube for service and zoom chat afterwards. I keep in contact with friends. I am learning to get used to signing still and taking my own tablets. Helps to have a small read about autism spectrum which I did not know I had with the learning disability. I am always trying my best and keeping in contact with friends and family via phone calls and facebook messenger and e-mails. Really appreciated all the help I had and support especially from Keri HCA. And Jenny and Simon and Megan and dawn, assistant manager I think named Beverly. Thank you to you all for helping me through my recovery means a lot.

Hope this gives a good brief summary of how I am getting on and makes everyone as happy as we are. Hope you are all well? Many thanks, kind regards. X

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Responses

Response from Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 16/11/2020 at 17:48
Published on Care Opinion on 17/11/2020 at 12:44


It is lovely to read such positivity and I am glad the experience has been shared recognising not only the giant strides the patient made but also indicating those responsible for making it such a positive experience at a time of difficulty.

Many thanks for this and hope things continue to progress from your time with us. I have made the staffing team aware and added this to our positive tree.

Response from Kiran Jeenkeri, Clinical Director, IDD Medical, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Kiran Jeenkeri
Clinical Director, IDD Medical,
Nottinghamshire Healthcare NHS Foundation Trust

I am a psychiatry doctor working with people with learning disability and a clinical manager

Submitted on 17/11/2020 at 14:01
Published on Care Opinion at 15:08


Dear Successful, thank you for taking the time to tell us about your experience. It is always good to hear from people who have benefited from our service.

I have noted down your helpful suggestions for things we could improve. It would be helpful to discuss more. I would be grateful if you feel able to talk to Emma Piotrowski, Ward Manager, on 0115 8542251 so we can understand more and implement your recommendations.

Thank you for identifying our colleagues who supported you well. We have let them know of your feedback and they are delighted to be recognised and happy about your progress.

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