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Looking after my nervous son in ED

Posted By Dadbear

"Looking after my nervous son in ED"

About: University Hospital Monklands / Emergency Department

(as a service user),

Huge thanks for the expert care and attention my son received from Debbie, Laura and all the team in UHM ED after he cut his lip at school.

They were kind, efficient and competent in helping a very nervous boy feel relaxed when getting his lip glued.

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Responses

Response from Gavin Dolan, Senior Nurse - Medical Directorate, University Hospital Monklands, NHS Lanarkshire 3 years ago
Gavin Dolan
Senior Nurse - Medical Directorate, University Hospital Monklands,
NHS Lanarkshire

Submitted on 15/11/2020 at 10:30
Published on Care Opinion at 10:30

picture of Gavin Dolan

Dear Dadbear,

Thank you very much for taking the time to leave feedback on the Care Opinion platform.

I was sorry to read that your son had to use our services in the Emergency Department. I hope that he wasn't too traumatised by his experiences. Equally, I am so glad to read your comments about Debbie and Laura who looked after him. Debbie is our Senior Charge Nurses and Laura is one of our Consultants in Emergency Medicine and your wee boy couldn't have been in better hands with these two fantastic colleagues.

I will be sure to pass on your lovely comments and thank you again for taking the time to leave feedback. I hope your son is now on the mend,

Best wishes,

Gav

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