About: Medway Maritime Hospital / Neurology

(as the patient),

I have waited 5 years to see a neurologist and saw  2 locums before that the last one left me in limbo as she was changing my  meds this new consultant seems very nice but no one has heard of him  and the switch board would not put me through to the neurologist dpt even though I've seen him, I'm pulling my hair out, 

Why do people have epilepsy don't seem to count unless you can afford to go private 


Response from Patient Experience Manager, Medway NHS Foundation Trust 3 weeks ago
Submitted on 05/11/2020 at 22:27
Published on Care Opinion at 22:27

Thank you for your comments. We are very sorry to hear that you are disappointed by the neurology care you have received. We must also apologise for the lack of assistance provided to you when trying to contact the neurologist/neurology department.

Our PALS team (Patient Advice and Liaison Service) would love to help and advise you and can be contacted on 01634 825004 or medwayft.pals@nhs.net

Please do not hesitate to give them a call or email.

Kindest regards,

The Patient Experience Team

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