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Care Opinion

A word of appreciation

Posted By CurlyLou

"A word of appreciation"

About: Antrim Area Hospital / Ward B2 General Medicine/Endocrinology

(as a service user),

Staff nurse Mc Keague. Ward B2 AAH

After a car accident last year I spent 4days on this ward undergoing extensive tests.  I was the youngest patient in my bay, 3 elderly ladies and a seriously ill MS patient who had no body control completely dependent on care.

I watched this nurse, especially , along with her colleagues,  treat everyone with respect, care and always gave her time to have a word on top off her normal nursing duties.

Some people are borne to care for others and this nurse's compassion and care was in abundance.

I meant to send a one word of appreciation at the time. I hope better late than never will suffice.

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Responses

Response from Avril Redmond, Clinical Service Manager Renal & Diabetes, Northern Health and Social Care Trust 3 years ago
Avril Redmond
Clinical Service Manager Renal & Diabetes,
Northern Health and Social Care Trust

Submitted on 10/11/2020 at 10:11
Published on Care Opinion at 13:25

My name is Avril Redmond and I am responsible for the Diabetes service in the northern trust and also Ward B2. I would like to thank you for sharing this positive experience you had and the caring approach of the nurse who you observed. it is really lovely to get such nice feedback. I will share this story with the ward sister who I know will love to share this positive feedback to her team. Many thanks for taking the time to write this. Avril

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