"We want an explanation"

About: University Hospital Ayr / Urology University Hospital Ayr Urology KA6 6DX

Posted by dani136 (as the patient), 4 years ago

Once again our appointments cancelled and no reasons given by Ayr as usual, shocking. They cant tell the press whats going on with covid, bad. As an outpatient, I feel like they treat me with contempt instead of telling me the truth, covering up is no use to the people of Ayr. We want an explanation as to why we are being treated so badly, ayr hospital needs to inform not hide behind an issue

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Karen Andrews

General Manager, Surgical Services, Surgical Services, Ayr Hospital,

NHS Ayrshire and Arran

Submitted on 05/11/2020 at 19:43

Published on Care Opinion at 19:43

I am extremely sorry for any disappointment folllowing the cancellation of an appointment.
As a result of the COVID-19 pandemic unfortunately elements of our planned care work has not been able to run as we had planned. We appreciate how difficult this is for our patients.
I would be happy to explain the individual circumstances surrounding your appointment if you would like to get in touch with me direct.
I can be contacted on 01292 617123 or email: karen.andrews@aapct.scot.nhs.uk
regards
Karen Andrews
General Manager

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