This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Never felt pain like that before!

Posted By Angie150

"Never felt pain like that before!"

About: Royal Alexandra Hospital / Accident & Emergency

(as the patient),

Having to give up trying to deal with severe pain at home, I was given advice from 111 that I should attend A&E at R.A.H. I was not looking forward to going because of my past experiences but the amount of pain I was in drove the necessity.

After waiting half an hour to be triaged, once through to a room, everyone I came in contact with was so nice. Even when I was vomiting!

They were quick to get me to ct scan and after several doses of pain relief it finally was under control. 

The conclusion was a kidney stone that was working its way down. Never felt pain like that before!

So a huge thank you to the student nurses, nurses, doctors, radiographers etc who helped me. You were all so kind.

I know you wanted me up on the bed but I was just in too much pain. Sorry. 

Thanks again to all of you.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Linda Russell, Business Manager, Emergency Care and Medical Services, NHSGGC 3 years ago
Linda Russell
Business Manager, Emergency Care and Medical Services,
NHSGGC

Submitted on 05/11/2020 at 17:31
Published on Care Opinion at 18:14

Thank you so much for taking the time and trouble to share your lovely comments, I am so sorry that you have been suffering such severe pain, it must have been very traumatic for you.

We have shared your very thoughtful feedback with the team, which they were delighted to receive. It was heartening for them to know that their efforts were rewarded and that you were so appreciative of the care given.

I do hope that you are beginning to make a satisfactory recovery.

I note that your past experience of our service has not been such a good one and if you wish to discuss this in more details, please feel free to contact me on 0141 314 6891 or by email, linda.russell2@ggc.scot.nhs.uk.

With all best wishes,

Linda

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k