I feel the reception staff are rude, have no people skills, bad telephone manners, and this has led to a dysfunctional service, reception staff think they are the GP`s - they pick and choose who they are nice too,
I had to change GP surgery due to feeling unwelcome and always becoming frustrated when having to contact the surgery.
My father who is still a patient has a number of health issues and is waiting to have a lung removed - no compassion from the staff and keeping him waiting for his medication on a regular basis, he has a pacemaker fitted and in recovery from throat cancer,COPD and diabetes .
In my opinion the reception staff have a training need or they are just employing anyone - I would not recommend Peel Hall surgery
"Bad receptionist"
About: Peel Hall Medical Centre Peel Hall Medical Centre Manchester M22 5RX https://www.peelhallmedicalpractice.co.uk/
Posted by pavojf39 (as ),
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