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"Hospital stay"

About: Victoria Hospital / Physiotherapy Victoria Hospital / Trauma & orthopaedics

(as the patient),

Victoria Hospital (Kirkcaldy) Ward 31. Having never had the need to stay on a ward, it was a surprise to me when I broke my hip and was admitted to ward 31. As a 48 year old, something like broken hip wasn’t on my radar. Having been admitted  in the early hours of the morning the first person I met was senior nurse Nicola (Base 3), and I was made to feel so welcome and Nicola and her great team help put me at ease. The following morning, I had my surgery and again what a brilliant team. From the Porter Kenny to the guys in Anaesthetists and the surgeons along with everyone else helping the operation. Once back on the ward, I got to meet some of the day team (base 3). Again they all made me feel more and more at ease. Nurse Emily was fantastic throughout my stay, she always had time to help answer any question I had along with a great attitude to helping others something that nursing is all about. Hospital makes everyone worried, but when a hospital has people like Senior nurse Nicola and nurse Emily on their wards it makes a huge difference. Ward 31 physio department was brilliant at helping me get back on my feet. 

 

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Responses

Response from Susie Grubb, Senior Charge Nurse, Ward 31 Ortopaedics, NHS Fife 3 years ago
Susie Grubb
Senior Charge Nurse, Ward 31 Ortopaedics,
NHS Fife
Submitted on 24/10/2020 at 08:58
Published on Care Opinion on 26/10/2020 at 11:23


Thank you so much for taking the time to comment through Care Opinion. I am very happy and pleased to hear the care you received whilst in ward 31 put you at ease and aided your recovery. As you highlighted being admitted to hospital can be a daunting experience especially during these strange times. Please be assured I will pass your comments onto the whole team and thank you again for your lovely words.

Kind regards

Susie

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Response from Karen Gray, Therapies & Rehab Services Manager, Therapies & Rehab, NHS Fife 3 years ago
Karen Gray
Therapies & Rehab Services Manager, Therapies & Rehab,
NHS Fife
Submitted on 26/10/2020 at 08:47
Published on Care Opinion at 11:23


picture of Karen Gray

Dear BrokenHipGuy,

Thank you for taking the time to provide such positive feedback; we have a great multidisciplinary orthopedic team and along with Susie I too will enjoy sharing your comments with them.

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