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"Results in 8 hours"

About: NHS Forth Valley

(as a relative),

My husband had a few symptoms which were similar to the ones described for Covid-19.  After a bit of deliberation we went online and booked a test for the safety of us and our family.  The booking was straight forward and we got one fairly close to home..

When my husband came home he said found things were well organised.  The leaflet he brought home advised that result would be around 24 to 48 hours waiting time.  We had plans 2 days later so we decided we may need to cancel if the results weren't through.  

Later in the evening my husband checked his phone and remarkably his results were through - he was negative.  We were relieved but just in awe that we had the results in only 8 hours ! 

After hearing a lot of negativity in the general media around testing we were totally surprised and impressed with the level of service.  Thank you

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 3 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley
Submitted on 16/12/2020 at 15:59
Published on Care Opinion at 15:59


picture of Pauline Donnelly

So pleased to hear how impressed you were with the level of service and the speed your husband received following his COVID test, it must have been a worrying time for you both and having the result through so quickly must have been such a relief to you both.

We really are very fortunate to have such a wonderful service.

I have shared your feedback with the team who support the testing, its great for them to hear from people that have used the service. Really does make a difference to them.

Very best wishes

Pauline

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