"Follow up appointment/phone call"

Unfortunately I did not have the opportunity to talk to a consultant after proceedure at Golden Jubilee and was discharged. This was no issue as I had a six month follow up appointment with my consultant at the R.A.H.

Due to covid 19 cardiac rehab appointments were cancelled and were replaced by a phone call. My six month follow up was cancelled also and I was to receive a phone call. 

I had my list of questions ready. I was totally disgusted by the five minute phone call I received. The doctor who called, certainly was not my consultant, or any of the doctors I had dealt with as an in patient. They certainly showed no interest in me. I had no chest pain to report, therefore I was fine and I was refused a further appointment with my own consultant that I requested, in a further six months for my peace of mind. This person in approximately 3 minutes discharged me to my g.p.s care.

They decided to change one of the medications I am on and did not appreciate me asking why? They had no reason to change anything. They have no recent results to look at to compare and I was not reporting any problems. The short phone conversation was totally unacceptable to me, as was their attitude and I did not get answers to the questions I had been waiting to ask.

The consultant that I was supposed to see at the clinic is an incredibly nice human being with a personality to match. I am so disappointed that because of this "replacements" decision, I do not get to see my consultant unless I am referred back to them again because of issues with my health! Why is that this other person's decision?

I understand the cancelled cardiac rehab and cancelled clinic visit but I would have appreciated someone who showed a little interest in how I was doing and listened to me, also allowing me to ask why, without attitude and I'm wasting their time! There was no point in the phone call at all. Since it had all been decided. It could have been put in one paragraph in a letter. Both would have left me with the same disappointment and disgust.