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"Tonsillectomy"

About: Royal Hospital for Children (Glasgow) / Ear, Nose & Throat (ward 3b)

(as a parent/guardian),

My son was admitted 19/10/20 for at day surgery for a tonsillectomy. 

As parents we were nervous but his care couldn’t have been better. 

He was admitted in a timely manner, and seen by the relevant medical personnel within the first hour of arriving.  They spoke to him and asked him questions not just us as his parents which was important to him because he’s 6 so he is old enough to know and understand what’s happening. 

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Responses

Response from Coral McGowan, Patient Services Manager, Women & Children's Services, NHS Greater Glasgow and Clyde 3 years ago
Coral McGowan
Patient Services Manager, Women & Children's Services,
NHS Greater Glasgow and Clyde
Submitted on 22/10/2020 at 17:11
Published on Care Opinion at 17:11


picture of Coral McGowan

Dear Wizzy82,

Thanks so much for providing such lovely feedback regarding your son's recent admission. I'm so glad to hear our staff cared for your son in an age appropriate way.

I hope your son's procedure was successful and he is now recovering well at home.

It is always very gratifying to our team to receive such comments, so I'd like to thank you sincerely for taking the time to get in touch.

Take care and best wishes

Coral

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