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"Rheumatoid arthritis clinic"

About: Southend Hospital / Rheumatology

(as the patient),

Got referred by gp 

High very readings on my blood test for rheumatoid arthritis 

In constant pain unable to load bear some days therefore confined to bed 

Unable to see the team not even a telephone appoint 

Told there are no appointments available 

Poor service feel very let down.

Tags added by staff members:

Responses

Response from Kelley-Elle Carvalho, Patient Experience Coordinator, Mid Essex Hospital Services NHS Trust 4 months ago
Kelley-Elle Carvalho
Patient Experience Coordinator,
Mid Essex Hospital Services NHS Trust
Submitted on 21/10/2020 at 14:10
Published on Care Opinion on 22/10/2020 at 11:17


Thank you for your post and we are extremely sorry to hear of the issues you are having making an appointment.

Unfortunately without personal, identifiable information we are unable to look at individual cases via this site but we suggest you contact our PALS team who you can discuss this with and they can advise on your next steps.

pals@southend.nhs.uk or call 01702 385333 Monday - Friday 10:00am – 4:00pm.

Wishing you well for the future.

Regards

Patient Experience Team

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