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"Comment on our mothers care"

About: Coathill Hospital / Old age psychiatry

(as a service user),

We can’t thank all   the staff of The Glenmore unit for the care and attention given to our mother for the months she was a patient in your care .. Nothing was a bother. The staff should great patience and compassion ..  

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 27/10/2020 at 16:50
Published on Care Opinion at 16:50


picture of Lesley Mallon

Dear Ross Family

Thank you very much for sharing your feedback on Care Opinion. I am delighted to read that your family felt your mother was looked after to a high standard whilst she was being cared for in The Glenmore Unit. I will ensure that your kind comments are shared with the staff in the unit.

Kind regards.

Lesley

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Response from Ann-Frances Cullen, Senior Nurse - Care of the Elderly, University Hospital Monklands, NHS Lanarkshire 3 years ago
Ann-Frances Cullen
Senior Nurse - Care of the Elderly, University Hospital Monklands,
NHS Lanarkshire

Senior Nurse

Submitted on 02/11/2020 at 17:56
Published on Care Opinion on 03/11/2020 at 10:18


Dear Ross family

thank you for your lovely feedback in relation to the staff working in the Glenmore Unit who were caring for your mother, I will ensure that your kind words are shared with the staff.

Kind regards

Ann-Frances

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