"Amazing service & Staff "

About: Whipps Cross University Hospital

We had to bring our delivery date forward by 4 weeks... From the moment we arrived I was made to feel special and received the very best care from all the staff in maternity. We were treated with dignity and the staff couldn't do enough to put me at ease. Regular check were completed with a touch of humour and a smile and communication at every step of the way was faultless. It was great that I had a particular nurse who nurtured me through the whole process and was there when I came round after the anaesthetic. The surgeon has performed a C section and delivered our twin boys. We can't thank you enough for going above and beyond. The after care on the mulberry ward was brilliant and I commend all the staff for their excellent service and professionalism.Thank you cannot express our gratitude and appreciation to the maternity team for providing the care and support during a difficult time like Covid.

Story from nhs.uk


Response from Whipps Cross University Hospital 2 weeks ago
Whipps Cross University Hospital
Submitted on 13/10/2020 at 08:59
Published on nhs.uk at 09:07

Dear Monal & Yatin

Thank you for taking the time to contact us with feedback. We are pleased that you are happy with the care provided at Whipps Cross Hospital . We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Please note that your wonderful feedback has been shared directly to the staff involved.

Thank you again for sharing this feedback with us. We really appreciate it and I know our staff will to

Kind regards

Central Complaints Team

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