"Coil removal at the sexual health clinic"

I had a coil fitted in July , which I was persuaded to have, I did not want it fitted at all, under duress I was persuaded to sign the consent form, without any consultation or proper explanation as to why it was being fitted, or offered any alternative to it.

Afterwards, I complained then tried to arrange to have it removed in September, the only place I could have it removed was The Sexual Health Clinic, Kirkcaldy. As the consultant had cut the strings so short, they had curled right up and the practitioner was unable to reach them to remove the coil they had to get a colleague.

The next part I had to endure I can only describe as feeling like human torture. There has to be a fine line between doing your job and allowing a patient to suffer unnecessarily, I feel. Bearing in mind this person is inside my body, way up inside my body, and at some point I am screaming, oh my god you have to stop what you are doing, as the pain was excruciating, my  toes were curled with the pain , I was visibly crying and upset - for this person to be annoyed with me, saying if you want this out today, you have to let me do this! I have one more tool to try - I mean what is this, a mechanic trying to remove a stubborn screw? This person was inside my body. I've never felt such pain.

Eventually they did catch hold of the strings and it came out, they asked if I wanted to see it, I said no not really, and they proceeded to stick it in front of my face for me to see. No apology, no kind words, just turned on their heel and left the room. I've never felt so violated. There has to be at least a level of care , even in a clinic, where patient comfort has to be a priority and distress to the minimum.

I have had a coil before and know how smoothly and pain free this should have been. I also know if I had left it in for the 5 years , this would have been worse. The consultant had obviously cut the strings way too short. I wish I had never agreed to go for the procedure then I would not have had to endure the suffering of having the coil removed. All in all I am disgusted with the lack of care or empathy I have received through the whole ordeal.

 It will put me off going again