What I liked
My daughter just turned 16 was treated as a young adult and had everything explained to her in full. Checking with me to ensure all was ok. It was the first time she was expected to sign her own consent form and the whole minor treatment and consent procedure was explained in full. The staff were helpful and compassionate. Since then we have received a lovely letter to say that everything is OK but if there are any further problems to contact them again.
Excellent service
What could be improved
Booking in. I understand the hospital is undergoing some major refurbishment but the check in area is not good and very slow. The hospital could learn from university hospital north staffs where the sefl check out area is fantastic
Anything else?
friendly kind staff who were so helpful
"excellent service"
About: Leighton Hospital Leighton Hospital Crewe CW1 4QJ
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Leighton Hospital