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"Garbage"

About: Chorley & South Ribble Hospital

Firstly, parking at this hospital is a joke. Good luck ever getting a space.

Secondly, the staff are rude and clearly lacking soft skills.

Thirdly, the blood clinic is always and I mean always overpopulated. There is designated social distanced seating outside yet you're told it can't be used as it's "unsafe" and "can you come back later?" Yes because I've got nothing better to do that spend hours in a day visiting this hospital with zero guarantee of blood being taken. Why on earth it's classed as a free for all instead of a small appointment slot makes no sense whatsoever, I guess that's a bit too cutting edge and radical for Chorley Hospital. I mean, could you imagine the idea of a booking process? Blows my mind.

How is it unsafe to stand in a corridor metres away from anyone else? Clearly the staff here aren't comfortable with how clean the hospital is.

This isn't the first problem i've had here, in fact every time I visit the experience is appalling without fail. If you can, avoid if at all possible, you'll thank me for it.

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Responses

Response from Chorley & South Ribble Hospital 3 years ago
Chorley & South Ribble Hospital
Submitted on 19/10/2020 at 11:46
Published on nhs.uk at 13:12


Hello Mr. Ferris,

Thank you for your comments, I was sorry to read that you are disappointed with our services at Lancashire Teaching hospitals NHS trust. As I haven't got your full details please can I ask that you call our patient advise and liaison service who would like to speak with you regarding your experience and use your feedback to help us improve, we would just like a little more information to help us do this. Please can you contact them on 01772 522972 Monday - Friday between 9-4 with an answering machine out of these hours.

Thank you and stay safe.

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