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"My wife"

About: Royal Stoke University Hospital / Cardiology West Midlands Ambulance Service University NHS Foundation Trust / Emergency ambulance

(as a relative),

Last month, within 20 minutes of the phone call, the excellent ambulance staff arrived. I did not see my wife again (due to Covid rules) for 11 days during which time her quadruple by-pass heart surgery was the centre of the care she received from so many people - subsequently including our GP and Pharmacist. I hope these people gain the happiness they deserve from the good they do.

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Responses

Response from Royal Stoke University Hospital 3 years ago
Royal Stoke University Hospital
Submitted on 12/10/2020 at 13:16
Published on nhs.uk at 21:41


Dear Jiminy

Thank you for your kind words. It is great to hear that your wife received such excellent care from all involved during this very difficult time. I have shared your feedback with the team who I know will be delighted to receive it. Please wish your wife our best wishes for a speedy recovery

Kind Regards

Angela Grocott

Head of Patient Experience

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