"Great care"

About: Medway Maritime Hospital

Admitted with back problems and admitted to pembroke ward . Nurses were extremely caring along with drs. Physios and occupational health. My only thing that caused me additional mental stress was the communication issues. One day I was told by a Doctor I was being transferred to Kings then next day I was told I was going home. I had not even been told what was causing my issues. I was told the nurse in charge was going to come and explain which never materialised. Whilst I cannot fault the care I feel that this did have a severe impact on my mental health. I did get some answers before being transferred to McCullough ward.

Story from nhs.uk

Responses

Response from Medway Maritime Hospital 3 weeks ago
Medway Maritime Hospital
Submitted on 28/09/2020 at 14:03
Published on nhs.uk at 22:01


Thank you for sharing your feedback. We have brought your comments to the attention of the Senior Sister on Pembroke ward.

kindest regards,

The Patient Experience Team

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