This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Entropion surgery

Posted By Stephen23

"Entropion surgery"

About: Princess Alexandra Eye Pavillion

(as the patient),

I would like to thank the lead nurse who carried out the surgery on my eye which went very well.

She took time to explain every stage of what was going to happen to me .

The staff who did my eye test were excellent as well as  were the staff on reception and at the door .

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Team Leader - Patient Experience, Patient Experience Team, NHS Lothian 3 years ago
NHS Lothian

Submitted on 01/10/2020 at 12:03
Published on Care Opinion at 12:03

Dear Stephen R,

Thank you for taking the time to share your feedback via Care Opinion.

I am very happy to hear that you are pleased with the care received and that the nurse communicated well with you at every stage. It is also great to learn that you had a positive experience with all other staff members too.

I would like to reassure you that your feedback has been shared with the senior management team and I have asked them to make sure that all of the team are aware of your feedback. I am sure they will be really pleased to read your story.

Thanks again for taking the time to share on Care Opinion.

Best wishes,

Ann

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k