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"You made sure we were ok"

About: Intellectual Developmental Disabilities /Learning Disability Services - Day Services / Horizon Day Service

(as other),

Hi team

These letters were received from our service users family.

Thank you

Rachael

Medical Secretary

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During Lockdown Horizon Day Centre were brilliant. Due to my family members immune system he had to stay at home for about 4mths. They made sure that he and I were ok. They rang every week to see how we were doing, and they sent him all sorts of things to keep him occupied, I don't honestly know what we would have done without them. 
Well 3 cheers for HD:C on a Job well done, thanks to all the staff you have worked wonders.

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Responses

Response from Mel Keily, Team Leader, Horizon Day Assessment & Treatment Unit Highbury Hospital, Nottinghamshire Healthcare NHS Trust 4 years ago
Mel Keily
Team Leader, Horizon Day Assessment & Treatment Unit Highbury Hospital,
Nottinghamshire Healthcare NHS Trust
Submitted on 30/09/2020 at 10:48
Published on Care Opinion at 12:40


Thank you so much for the feedback, I have shared this with the staff team. For all Service Users of Horizon who could not attend during the pandemic we were aware how difficult staying at home could be. So we kept in touch with everyone at an agreed frequency and for those who wanted we made and sent out activity pack to try and alleviate boredom. I am so glad it worked for you and you family member and you felt supported by Horizon.

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