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About: Hounslow IAPT

(as a service user),

I went in with a phobia that effected my life on a day to day basis.

Monisha had the right attitude she enabled me to re-frame my thought process. it was this relationship that allowed me to heal in an unrestricted way. She challenged me with care and respected me when I was not ready.

I walked away from our sessions phobia free and have my mental freedom.

I cannot convey enough how this has changed my life.

I am very grateful for this service via the NHS.

I work in well-being and have highly recommended we use this service as an external agency. 

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Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 14 months ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust
Submitted on 24/09/2020 at 14:25
Published on Care Opinion at 14:25

Dear “Phobia”,

Thank you for posting feedback about the service. We will feedback to Monisha what an impact your work together made in changing your life. Our clinicians are motivated by being able to make a difference to people’s lives so I am sure she will truly value your comments. We are pleased that you were able to overcome the phobia that affected you on a daily basis. As you say if treatment is done at your pace, but with gentle challenge and in a supportive relationship, it is possible to overcome and be phobia free. Thank you for inspiring others to seek support for their difficulties. We wish you the best of luck for the future.

Hounslow IAPT

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