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Shown no compassion in his last days

Posted By Summer21

"Shown no compassion in his last days"

About: Glasgow Royal Infirmary / Accident & Emergency

(as a relative),

I was extremely unhappy with the care and compassion given by staff at Glasgow royal infirmary. My husband was brought in by ambulance. He waited in hospital corridor for hours with lack of empathy or dignity, he was in extreme pain. He didn't see a doctor for five hours, all that time in pain. Everyone could see him unwell and in pain - he deserved a bit of dignity.

My husband passed away several days later. He was shown no compassion in his last days. Shameful treatment that will never leave me 

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Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 4 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde

Submitted on 21/09/2020 at 18:01
Published on Care Opinion at 18:01

Dear Summer 21,

I am deeply saddened having just read your recent Care Opinion post. Please accept my condolences on the loss of your husband.

I am sorry the views you have of the care your husband experienced within Glasgow Royal Infirmary is such a negative one. I can only imagine the impact this is having on you at such a difficult time.

I would welcome the opportunity to discuss this further with you should you feel you are able to do this. Please call me on my personal mobile (07900678367) if you consider this acceptable.

Your sincerely,

John Stuart

Chief Nurse.

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