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Fantastic Attitude and Service

Posted By jrey286

"Fantastic Attitude and Service"

About: Downe Hospital / Radiology

(as a carer),

I had to take my Mum for an X-ray at the Downe Hospital yesterday, from we put our foot in through the door until we left we had a fantastic experience and my Mum was treated with both respect and like royalty from Maria and Joanne (radiographer receptionists) to Niamh the radiographer.  My Mum lacks cognitive functions and they were all great with her, took the take, and explained everything as she doesn't understand the following signs, wearing masks, social distancing etc.

Whatever they are doing in the Downe, keep it up as you guys remember to treat the whole person!

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Responses

Response from Catherine Downes, CT Superintendent Radiographer, Surgery - Radiology, South Eastern Health & Social Care Trust 3 years ago
Catherine Downes
CT Superintendent Radiographer, Surgery - Radiology,
South Eastern Health & Social Care Trust

Submitted on 22/09/2020 at 10:59
Published on Care Opinion at 14:40

Thank you so much for taking the time to share your experience in the Downe Radiology department, this is very much appreciated by the staff and I will ensure they are informed.

Kind regards

Catherine

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