I unfortunately had relations staying in this home, and we felt the care was not how it have could have been, One of my relations room was very dirty especially the floors the waste bin never emptied unless it was know visitors were expected then there would be a quick tidy up.
Left to eat alone when knowing that might have been a problem, No taking into the communal area, for company ,Regardless of one's disposition a little encouragement gently given to these dear elderly people, to get them together for a short time and allow them to see not only the 4 walls around them
No on like to hear of one's relations having to enter these places, but when a payment for the keep is required and paid every month without a problem, and paid up fully until they left,
I feel that I and I do speak on behalf of my family that felt this it is a problem what should be amended with future residence,
"Alone"
About: Chestnut Lodge Chestnut Lodge BH22 0EN https://www.chestnutlodgecare.com/
Posted by brinkly (as ),
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