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Care Opinion

Staff doing an amazing job

Posted By ADnurse

"Staff doing an amazing job"

About: Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d) Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d)

(as the patient),

I was recently an inpatient in the QEUH. I went in via the same day admission unit and was then transferred to ward 10A post operatively.  The staff in the same day admission unit were lovely, my nurse Adam made sure I had everything I needed and also offered to move me to a cubicle that had a trolley so I could lie down as my back was very painful.

Both the anaesthetist and the anaesthetic nurse (theatre 9) were absolutely amazing. As an ANP I work in a hospital setting however all staff acknowledged that I was nervous and helped me enormously, I cannot express how they helped calm me. Recovery nurses again were amazing put me at ease and made sure I was comfortable and pain free. Ward 10a staff were also fantastic, they made my stay comfortable and ensured I had everything I needed.

Not forgetting my surgeon Mr Augustithis an amazing surgeon, I cannot express my gratitude for your help and expertise, from the moment I woke from the anaesthetic I new you were an amazing surgeon thank you so so much.

I want all staff involved to know they do an amazing job and you truly made my hospital stay as easy as it could be.

Thank you

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 18/09/2020 at 14:29
Published on Care Opinion at 14:29

picture of Kevin Torbet

Dear ADnurse

Thank you for taking the time to leave such lovely feedback in regards to the time you spent as an inpatient in the Queen Elizabeth University Hospital.

It was great to hear you had such a great experience with all the members of staff you came into contact with and everything was done in a calm, comforting manner to make you feel as at ease as possible.

I will be sure to pass on your comments to all the staff involved in the Same Day Admission Unit, Ward 10A and Theatre 9. I'm sure they will all be as humbled as I was to read your experience.

Kind regards

Kevin

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