"Grateful for the help I received"

About: North Devon District Hospital / Cancer Services North Devon District Hospital / Rheumatology

(as a service user),

I was referred to the Haematology Department as my bloods were out of order. I had an appointment very quickly and everyone was so kind and caring from the staff on the desk to the consultant I saw. Everything was explained to me in full and what they needed to do and why it was needed.

After having many blood tests that day I was told that my bloods had begun to right themselves and the need for a bone marrow biopsy may not be needed. I have a phone conversation with the consultant again on Friday and if my bloods are still going up I will not need the biopsy. 

Everyone was so helpful and kind, I was quite nervous but everyone was so reassuring and kind that my fears were put to rest. I am so grateful for all the help I have received and can't think of anything that could have been better. Thank you everyone for all your help.


Response from Haematology CNS, Cancer Services, Northern Devon Healthcare NHS Trust last week
Submitted on 17/09/2020 at 13:51
Published on Care Opinion at 16:34

Thank you so much for providing feed back, it is so nice to hear that have had a good experience so far. I will inform the team of your feed back as I know they will appreciate this.

We will talk to you next week at your appointment but don't hesitate to call if you have any questions or concerns now or in the future.

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