"Worse practice I've ever been to"

About: Grove Medical Centre Grove Medical Centre Off Grove Street SE8 3QH

Posted via nhs.uk 16 months ago

The appointment booking system has got worse. There is no way to book on line and you wait for ages on the phone.
The doctors rush and don't listen to you.
Personal data changes are ignored.

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Grove Medical Centre

Submitted on 07/10/2020 at 15:34

Published on nhs.uk on 08/10/2020 at 09:37

Thank you for your comment; We take patient feedback seriously and are sorry that you are not satisfied with the service on this occasion. We have a complaints procedure in place to deal with any concerns about the practice. The practice is very happy to formally investigate your complaint and we would advise you to contact the Practice Manager.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Worse practice I've ever been to

"Worse practice I've ever been to"

Responses

Keyboard Shortcuts