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"Worse practice I've ever been to"

About: Grove Medical Centre

The appointment booking system has got worse. There is no way to book on line and you wait for ages on the phone.

The doctors rush and don't listen to you.

Personal data changes are ignored.

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Responses

Response from Grove Medical Centre 15 months ago
Grove Medical Centre
Submitted on 07/10/2020 at 15:34
Published on nhs.uk on 08/10/2020 at 09:37


Thank you for your comment; We take patient feedback seriously and are sorry that you are not satisfied with the service on this occasion. We have a complaints procedure in place to deal with any concerns about the practice. The practice is very happy to formally investigate your complaint and we would advise you to contact the Practice Manager.

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