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"Professionalism at Day Surgery Unit"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I attended the QMH today for planned Plastic Surgery. I must say that from the time that I entered the premises until I departed,every member of staff, without exception could not have been more courteous and professional. Every detail of the procedure was explained to me. The professionalism of ward and theatre staff was nothing short of exemplary. My sincere thanks to to them all.


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Responses

Response from Mandy Clark, Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital, NHS Forth Valley 3 years ago
Mandy Clark
Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital,
NHS Forth Valley
Submitted on 17/09/2020 at 14:59
Published on Care Opinion at 14:59


Dear DIT DIT

Thank you for taking the time to post about your recent experience in Day Surgery, I am delighted to see you found everyone to be professional and courteous. I will pass on your lovely comments to all staff involved with your care. I wish you well in your recovery

Kind regards

Mandy

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