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"Very Slick Phlebotomy Service"

About: Cromer Hospital

(as a service user),

Can't fault this service. My surgery couldn't fit me in for a blood test for 3 weeks, rang Cromer and was given an appointment for 9. 30 the following Wednesday. I arrived at 9. 20, the phlebotomist popped her head around the door, asked my name, and invited me to come straight through. She was very friendly and efficient and I was back in the car park at 09. 29, before my appointment was even due.

Very slick!

More than happy to recommend.

Top marks for organisation.  

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Responses

Response from Sarah Lynam, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 3 years ago
Sarah Lynam
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 13/10/2020 at 14:12
Published on Care Opinion at 14:12


Hello

I have just read your review left on Care Opinion, thank you for taking the time to write this review about the service you received. It really helps boost staff morale to hear positive feedback. I will forward this to the department.

Thanks again,

Sarah Lynam

PALS Manager

Norfolk and Norwich University Hospital

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