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"My experience on Lucy Wade Ward"

About: Millbrook Mental Health Unit / Lucy Wade Unit

(as a service user),

This unit has such amazing, compassionate staff who fought hard to get me better. Although I had to be transferred to another unit, I understand why - it was for my safety. I don’t remember the final few weeks but of what I can remember is staff never gave up, were always positive and treated patients as individuals. The activities on the ward meant I was never bored - unlike other wards Ive been on. Not many agency staff were used - which is great as often they are lacking in communication and care as they are only there for one shift.

Special shout out to Nicola and Roxy who not only never gave up, but were also great advocates.
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Responses

Response from Sian Trainor, Inpatient Service Manager Mid Notts and Bassetlaw, Millbrook Mental Health Unit, Nottinghamshire Healthcare NHS Trust 3 years ago
Sian Trainor
Inpatient Service Manager Mid Notts and Bassetlaw, Millbrook Mental Health Unit,
Nottinghamshire Healthcare NHS Trust
Submitted on 21/09/2020 at 13:49
Published on Care Opinion at 13:49


Hi RebuildingLife

Thank you for taking the time to tell us your experiences on Lucy Wade.

I completely agree the staff are compassionate and pretty amazing at what they do, I have shared your feedback and comments with the staff team.

I wish you all the best in the future

Many thanks

Sian

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