"Cancelled operations"

About: Nottingham University Hospitals NHS Trust - City Campus / Urology Nottingham University Hospitals NHS Trust - City Campus Urology NG5 1PB

Posted by Crash test Brummy (as a service user), 4 years ago

Many months ago I was listed for two urgent operations. Due to the pain and discomfort becoming far worse, I called the Urology department recently for an update only to be told by my consultants secretary that they aren’t doing my kind of surgery for the foreseeable future.
I feel very scared and confused. I don’t know what to do.

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Nottingham University Hospitals NHS Trust

Submitted on 14/09/2020 at 15:35

Published on Care Opinion at 15:35

Thank you for taking the time to get in touch and for sharing your feedback with us. I’m sorry to hear that your two operations were cancelled. We never cancel operations lightly and I’m sorry to hear that this has caused you to feel scared and confused. I would like to have a look into this for you and try to provide you with as much information as possible from the service. If this is something you would like me to do please contact our Patient Experience Team by emailing QMCPET@nuh.nhs.uk so that they can take some further details from you.
Kind regards
Thomas Evans
Matron, Urology

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