"24 hour tape"

Had appointment at 14.50 fitted at around 3pm 

Told to return next day at 12.00 , that is not 24 hours . But I dont know the reason for that , but I couldn't return it at this time so I called up and the receptionist -I assume it was a receptionist- gave a small mouthful, saying they need it back today due to other people and hung up on me !

Before this I explained which I dont think they listened to there is no possible way for me to return it as my husbands car went in for a service and has a defective bolt and has to be kept in longer I even offered to return it tomorrow as it's the only time I can , I am also awaiting my gp calling back about injections as i am heavily pregnant, which is also another reason why I cannot travel on public transport all the way over to Glasgow until tomorrow!!