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"X-ray Department"

About: South Tyrone Hospital / Minor Injuries Unit

(as a service user),

I attended for Xray from the minor injury unit. The waiting areas and corridor were overcrowded and there seemed to be only one xray room in use. Really unpleasant experience, was unable to social distance due to the large number of people waiting on xray.

Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, SHSCT 9 months ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
SHSCT
Submitted on 09/09/2020 at 17:55
Published on Care Opinion on 10/09/2020 at 10:10


picture of Christine Armstrong

Dear Rich5867, I am the facilitator for Care Opinion in the Southern Health and Social Care Trust.

Thank you for taking the time to provide feedback on your recent experience in the minor injury unit. I am sorry to hear that you found the experience to be an unpleasant one, due to the number of people in the department. I have shared your story with the relevant staff and will provide a further update as soon as I can.

Kind Regards

Christine Armstrong

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