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"Gastroscopy"

About: Victoria Hospital / Endoscopy

(as a service user),

My experience was horrific.

I cannot fault the nurses who were thorough and demonstrated great care.

I elected to have my gastroscopy with an anaesthetic applied to the back of my throat, as I was told by this method that although the procedure might be uncomfortable it would not be painful.

 However, the anaesthetic was applied to my throat in a manner I consider to be haphazard and hurried. No attempt was made to discover whether the anaesthetic had taken effect or not before the tube was rapidly pushed down my throat. I was fully aware of the tube’s presence  for the entire examination which was excruciatingly uncomfortable and painful. After the procedure I felt as though I had a golf ball stuck in my throat and was continually gagging due to the swollen nature of my throat. Several  days later and I still have a very raw sore throat and tonsils.

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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 8 months ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife
Submitted on 01/09/2020 at 15:39
Published on Care Opinion at 15:39


picture of Sandra Connelly

Dear Ouchy

Thank you for taking the time to post your comments on Care Opinion following your recent Gastroscopy.

I am disappointed to read of your experience during your procedure. I would be keen to discuss this in more detail with you and can be contacted on 01592 729688 or by email sandra.connelly@fife.nhs.scot

Please accept my apologies for your unpleasant experience.

Kind regards

Sandra

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