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"Excellent Care by Gynaecologist"

About: Forth Valley Royal Hospital / Gynaecology

(as a service user),

I was referred urgently to Gynaecology at the beginning of the year following discovery of a cyst which needed further investigation.

At my first appointment with Dr Barr she reassured me that I was in safe hands and despite the outcome I would be well looked after. My Anxiety reduced significantly. Ultimately I was scheduled for hysterectomy. Despite the trying times due to Covid and my procedure being postponed Dr Barr made sure at every step any decision being made was the right one for me and kept in regular contact.

My procedure was carried out in July. Dr Barr has a bedside manner second to none. She is very approachable and didn’t make me feel rushed in any way. She made sure I understand everything that was happening and that I was happy. In a time where things are so busy it is often rare to find health care professionals who make you feel like they have time to talk. Her manner is so caring and kind and she has a way of explaining things making it easily understood.

Dr Barr is a credit to her profession and an Asset to NHS Forth Valley.  

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Responses

Response from Gail Bell, Deputy Head of Midwifery, Women and Children, NHS Forth Valley 3 years ago
Gail Bell
Deputy Head of Midwifery, Women and Children,
NHS Forth Valley
Submitted on 03/09/2020 at 15:52
Published on Care Opinion at 15:52


Dear Grateful for Good Care.

I hope you are recovering well from your recent surgery. I am sure it is a relief that it is all over.

Thank you so much for your wonderful feedback about the care you received from Dr Barr.

Attending hospital and then being informed you require surgery is a very anxious time so it is great to hear that by her approachable, compassionate manner and care Dr Barr made your journey such a better one. Someone taking time and involving you in every step of planning your care makes such a difference. For this very reason Dr Barr is seen as a highly valued member of the team.

I have shared your feedback with her and she is quite overwhelmed by it.

Once again many thanks for taking the time to share your experience with us.

With best wishes for a continued speedy recovery.

Kindest regards

Gail

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