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ENT

Posted By Pinga's Mum

"ENT"

About: New Victoria Hospital / Day surgery

(as a service user),

I have a query - how long should it take to get pathology results on a biopsy? I had a lump removed from my nose 6 weeks ago but still haven't heard anything.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 28/08/2020 at 15:21
Published on Care Opinion at 15:21

picture of Nicole McInally

Dear Pingas Mum

Thanks for your post.

The length of time for results can vary depending on the test. Can I suggest that you contact the Department who referred you for the biopsy for an update?

Kind Regards

Nicole

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Update posted by Pinga's Mum (a service user)

Hi Nicole,

I did but they said it would be 4 weeks from the date of surgery. They told me this when I called 2 weeks after the surgery. What's the ENT protcol?

Regardless of whether you are or are not able to answer this question, 6 weeks+ seems a long timeframe.

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 31/08/2020 at 10:11
Published on Care Opinion at 10:11

picture of Nicole McInally

Dear Pingas Mum

Pathology will send the results to the department who requested the test, in this case ENT. The Department will then contact the patient with the results. I appreciate that 6 weeks is a long time to wait for results but unfortunately, we are still experiencing delays as a result of COVID-19. Do you need a contact number for the ENT Department?

Kind Regards

Nicole

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Update posted by Pinga's Mum (a service user)

It was slap bang in the middle of Covid when the consultant wrote to say it would take 4 weeks. I left it another fortnight on purpose (to account for Covid.........it'll actually be 7 weeks tomorrow when the surgery was done.

Update - while writing this, the ent department contacted me and it's all sorted now. Many thanks.

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 01/09/2020 at 10:35
Published on Care Opinion at 10:35

picture of Nicole McInally

Dear Pingas Mum

I am glad to hear that it has all been sorted.

Best wishes

Nicole

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