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Truly superb treatment - thank you!

Story from nhs.uk

"Truly superb treatment - thank you!"

About: Poole General Hospital

I am writing to say a huge thank you to you and all your wonderful staff at OMFS at Poole Hospital.

I had very badly cut both my lip and my chin which required 8 stitches Monday 10th August 2020.

`I would like to personally thank you and all your wonderful staff that gave me such wonderful treatment. The highly professional and calming way in which all your superb team treatment gave me was truly outstanding - thank you so very, very much.

The stitches in my chin have recently been taken out by a local nurse close to where I live in Pangbourne, Berkshire. The nurse said she was really impressed with my treatment and she also said how outstandingly my stitching had been put in.

Please very kindly pass on my thanks to all your team in OMFS.

I truly can't thank you enough!

Kindest regards

Robin

Robin J M Pugh

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Responses

Response from Poole General Hospital 4 years ago
Poole General Hospital

Submitted on 25/08/2020 at 08:30
Published on nhs.uk on 26/08/2020 at 21:25

Dear Mr Pugh

Thank you so much for taking the trouble to post such lovely comments about your care here at Poole Hospital. I have passed them on to the team who treated you. Such comments really do lift spirits in such a busy department especially as oral surgery faces particular challenges in dealing with Covid-19.

I was sorry to hear of your accident while you were down here on holiday. I hope that all is healing well now.

Thank you again for taking the trouble to give us your feedback.

All best wishes,

The Patient Experience Team, Poole Hospital NHS Foundation Trust

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