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"Ongoing support."

About: Community Therapy Services / Nottingham West Community Therapy

(as a staff member posting for a patient/service user),

I have been seen by the therapy team a number of times over the past few years as my health has gradually declined.

Every time they visit me at home they are all so kind, i hate to bother people but i am always made to feel i am no bother at all and they listen to my concerns and do there best to help me. 

This time i needed some equipment to help me with my walking and to stop my skin feeling/getting sore, there was a delay with the mattress as it was out of stock but once it came i have had the best nights sleep in ages and they made sure i could get on and off my bed safely with it in place. The walking frame i have is brilliant and i am able to walk with this much more safely and sit down and rest on the seat if i need to. This service is outstanding and i would recommend it to anyone, i know you are only a phone call away if i need anything more which is always very reassuring, thank you for all your help.

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Responses

Response from Dawne Fitzsimmons, Team Leader - Community Therapy, Nottingham West Locality, County Health Partnerships 3 years ago
Dawne Fitzsimmons
Team Leader - Community Therapy, Nottingham West Locality,
County Health Partnerships
Submitted on 26/08/2020 at 13:06
Published on Care Opinion at 13:06


Thank you for such a wonderful positive response regarding the service you have received from our therapy team in Nottingham West. To hear how you have been supported and are now getting back on your feet is fantastic to hear, it is reassuring to know that you are regaining your confidence and you know that we are only a phone call away if you need us at anytime in the future. Thank you for taking the time to give us this feedback, the staff value this knowing that they are doing a great job and providing an essential service to our clients

kind regards

Dawne Fitzsimmons

Head of Adult Community Services

Nottingham West Community Health Services

Stapleford Care Centre

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