"Offered words of comfort"

About: University Hospital Wishaw / Adult Critical Care Unit (ACCU) University Hospital Wishaw Adult Critical Care Unit (ACCU) ML2 0DP

Posted by Japanese wife (as a relative), 4 years ago

Thank you to the staff in MHDU who offered great comfort and care to my dad over the past several years. He always felt very safe and well cared for in this unit. Staff were gentle, patient, kind and excelled at their job.
They never failed to offer words of comfort to my dad and also extend great patience in accommodating our large family at visiting times.
Thank you

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Faith McCrea

Service Manager, Emergency & Medical Services, University Hospital Wishaw,

NHS Lanarkshire

Submitted on 25/08/2020 at 17:23

Published on Care Opinion at 17:23

Dear Japanese wife
Thank you very much for getting in touch and for your comments in relation to the care your father received over the last number of years whilst being an inpatient within the Medical High Dependency Unit at University Hospital Wishaw.
It is always nice to get positive feedback and particularly in relation to the care and compassion shown by the staff to your father and to your family. I have no doubt that they will be very pleased to get this feedback from you.
Thank you once again and Best Wishes to you and your family
regards
Faith

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