"Mostly positive"

About: Frimley Park Hospital (Frimley) Frimley Park Hospital (Frimley) Frimley GU16 7UJ

Posted via nhs.uk 13 years ago

What I liked
Some staff were amazing, had excellent customer care and worked hard to ensure the labor, birth and post-natal experience was positive
What could be improved
Some staff, particular where they felt the pressure of being busy - did not take my experience of there care into consideration, did not take the time to ensure I understand what was happening next.

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Frimley Park Hospital

Submitted on 23/10/2012 at 13:26

Published on nhs.uk on 28/10/2012 at 22:16

Thank you for your kind comments and rating of our maternity services. We note however that your experience was not up to standard on occasions and we have passed your feedback to the maternity team. If you wish to discuss the matter further, please contact our Patient Advice and Liaison Service (PALS) on 01276 526530, palsusers@fph-tr.nhs.uk.

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