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Very poor customer service by doctors and…

Story from nhs.uk

"Very poor customer service by doctors and…"

About: The Riverside Practice

I have been waiting over 10 days for results that I was told would take 2 days. On top of that the doctor made inappropriate comments on the phone regarding my potential parenting abilities. No one at the practice has tried to help following several phones daily over a week.

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Responses

Response from The Riverside Practice about a year and a half ago
The Riverside Practice

Submitted on 21/08/2020 at 10:29
Published on nhs.uk at 11:08

We are sorry that you have not received your results. Please ask to speak to the reception manager whose name is Iqra and we can look into this further.

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