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About: Aberdeen Royal Infirmary / Dept of Scheduled Admissions

(as the patient),

I recently underwent a right hemithyroidectomy at ARI in 2020 and just wanted to say thank you to all involved: - from the friendly receptionist who called to advise of my surgery date, to the two pre-admissions nurses who I met earlier in the month, the staff members who met me at the ARI entrance on the morning on my surgery, the lovely lady who took me to DoSA and all staff thereafter.

Although I had a long and anxious 8hr wait before finally being taken to theatre, staff regularly checked to see if I was okay, discussed the procedure and ensured I was as comfortable as possible. Mr Shakeel, the theatre and recovery room team, were all very friendly, reassuring, professional and had a great sense of humour which I found put me at ease from beginning to end.

After surgery I was taken to ward 210 for an overnight stay and all the nurses were so lovely and caring, as were the lovely chatty tea ladies. I could not have had better care during my short stay and I think we are very lucky to have such a wonderful hospital with such wonderful staff members.  


Response from Fiona Whyment, Nurse Manager, Surgery 4 (Surgical Division), NHS Grampian 5 months ago
Fiona Whyment
Nurse Manager, Surgery 4 (Surgical Division),
NHS Grampian
Submitted on 19/08/2020 at 13:53
Published on Care Opinion at 14:27

Dear Geeloo,

Many thanks for a your kind words regarding your experience whilst in Aberdeen Royal Infirmary. I am glad that your journey went so well from start to fnish.

I wll certainly pass on your kind words to the members of the teams involved in your care.

I hope that you are contiuning in your recovery from your surgery.

with best wishes

Fiona Whyment

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