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"Birmingham Dental Hospital"

About: New Birmingham Dental Hospital

(as a service user),

Was referred for a wisdom tooth removal. Initial consultation took place in early March at the clinic in Boots in Birmingham city centre. Fabulous idea to locate the clinic here. Everyone here was professional and friendly. Unfortunately the next part of the procedure was cancelled due to Covid. It was undertaken at the end of July. I’d like to thank staff for their care and professionalism. I was nervous attending as I’d been shielding for months. The hospital was calm, clean & social distancing observed where possible. Fabulous service from beginning to end.  

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Responses

Response from Alison Last, Associate Director of Patient Experience, Patient Experience, Birmingham Community Healthcare NHS Foundation Trust 3 years ago
Alison Last
Associate Director of Patient Experience, Patient Experience,
Birmingham Community Healthcare NHS Foundation Trust
Submitted on 14/08/2020 at 17:01
Published on Care Opinion at 17:01


Thank you for taking time to post your feedback about your visit to Boots Dental Outreach Clinic and Birmingham Dental Hospital. I am sorry your treatment was disrupted due to Covid-19, and hope you are now well on the mend following completion of your treatment.

Your feedback has been shared with the clinical team involved in your care and treatment.

With kind regards

Alison Last
Associate Director of Patient Experience
Birmingham Community Healthcare NHS Foundation Trust

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