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"Adult ADHD Service - Staff have been great"

About: The Bradgate Mental Health Unit

(as a service user),

The Bradgate ADHD Service has been a mixed bag, likely due to low funding/ capacity as all of the staff that I have encountered have been very kind and helpful. It took over a year for me to be given my first appointment following my initial referral, it would have been nice to at least receive something to say they had received my referral and how long I could expect to wait.

Once I did get seen the process was an initial meeting with an ADHD specialist, in which nothing specific was discussed other than asking me what my issues were. I'd advise to turn up very early if you don't know where the unit is because it was a long walk from where I parked. I was then sent another appointment for the following month during which I had to complete a more detailed questionnaire and received my diagnosis. At this point, care was handed over to the titration nurses to help me find the right type and dose of medication.

After some monthly calls from a different person each time trying different types and doses, I was put into the care of Fran who assured me that he alone would be my point of contact from then on. He has been extremely friendly, helpful and understanding. He has helped me to find the correct medication by explaining each of the options clearly and allowing me to find one that suited me best, he advised me of anything to be concerned about, sent me information and booked telephone appointments with me so I knew when to expect follow up calls.

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