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"Treatment after an accident, where I sustained an injury"

About: Queen Margaret Hospital / Occupational Therapy St Andrews Community Hospital / Minor Injuries Unit Victoria Hospital / Trauma & orthopaedics

(as the patient),

I had a fall from my bike on a coastal path and fell onto rocks. I had bruising and cuts to both legs, a badly bruised and sore hip and grazed and bruised my right shoulder. These injurys I recovered from after 2 -3 weeks.  

The significant injury was to my right hand, (I am right handed), where I broke the 5th meta carpal and dislocated the ring and middle fingers. I went to the minor injuries unit at St Andrews Community Hospital, Fife. The nursing staff were excellent dealing with all injuries, they re-set the middle dislocated finger and asked a Dr from the surgery to assist with the ring finger. They processed X Rays * 3. and  arranged for me to go to Victoria hospital, (A& E dept), Kirkcaldy, Fife.

The staff were caring, professional, I felt very reassured, respected and treated. I then went to the A& E dept of the Victoria Hospital, Kirkcaldy, Fife, a 50 min drive with my husband. I was fortunate to be seen by 1 of Fife's Hand Specialist Dr's - Dr McEachan. , who was working in the A& E dept. Again I received 1st class treatment after another set of injections, she re set the ring finger that was dislocated, examined all injuries and recommended that my broken metacarpal receive surgery as the small finger was splaying. She arranged for surgery 3 days later (after the weekend).

The admission to the day Trauma Unit of the Victoria Hospital was safe and streamlined, the surgery went well to have a plate fitted to the met carpal. I was given a post op follow up appt 1 week later at Queen Margaret hospital, Dunfermline with Dr McEachan and the Occupational Therapy - Hand Specialist -Sheila.

I was given exercises, which were thorough and since then have had virtual appts with Occ Therapy - Hand Specialist, Sheila regularly and a follow up review appt at the hospital. I have been reassured throughout, by these staff and could contact them outwith appts if necessary. Under the current climate I am very appreciative of all staff and treatment, I could not have asked for more.  

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Responses

Response from Jane McEachan, Upper Limb Consultant, Orthopaedics, NHS Fife 3 years ago
Jane McEachan
Upper Limb Consultant, Orthopaedics,
NHS Fife
Submitted on 13/08/2020 at 11:34
Published on Care Opinion at 13:04


Thanks for your feed-back! It was one of the delights of relocating to the Emergency Department for me to come across people like you so quickly! Glad you are doing OK, and hope this doesn't stop you from enjoying your bike! As I always say, any hand injury is a good excuse to upgrade!

Jane

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Response from Andrea Bendowski, Clinical Nurse Manager, Planned Care, NHS Fife 3 years ago
Andrea Bendowski
Clinical Nurse Manager, Planned Care,
NHS Fife
Submitted on 13/08/2020 at 12:02
Published on Care Opinion at 13:04


Dear Tigerhr57,

Thank you for taking the time to comment on your recent hospital experience. I am delighted to hear that the service was streamlined and you felt safe while in Ward 33. I will share this feedback with the whole team. I hope you are recovering well.

Andrea Bendowski

Senior Charge Nurse

Ward 33

NHS Fife

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Response from Olivia Robertson, Head of Nursing, Nursing Directorate, Fife Health & Social Care Partnership 3 years ago
Olivia Robertson
Head of Nursing, Nursing Directorate,
Fife Health & Social Care Partnership
Submitted on 25/08/2020 at 11:35
Published on Care Opinion at 11:35


picture of Olivia Robertson

Dear Tigerhr57,

Thank you so much for your kind feedback and it is heartening to hear such a pleasant patient journey. Like my acute care colleagues, I shall make sure I pass on your feedback to the whole team at the Minor Injuries Unit at St Andrews!

Best Wishes in your recovery and thank you

Olivia

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