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"Limited help for those with ongoing moderate mental health problems"

About: Adult mental health (Lewisham)

(as the patient),

Recent treatment at Assessment and Treatment Service, Lewisham Central SLAM.

The model for mental health in the UK seems to (rightly) acknowledge the most severe problems, as well as having improved services for mild/moderate problems via IAPT. However, because I have moderate and ongoing mental health issues including personality disorder elements, anxiety, insomnia but am currently in full time work, I feel there is no help there for me.

All I have been asked to do is pay for therapy myself. I don't think this would happen with a physical health problem. There was little explanation around this. Perhaps this is because of NHS cuts, or because I am seen as a problem case.

There was no recognition that the recommended therapy centre is far from home, still quite expensive and no particular therapy was recommended by the psychiatrist. I feel that to get proper mental health care I would need to be a lot more ill/ less functional which is not what I want.

I struggle through each day and am recently feeling more and more hopeless. I want to feel better not worse and I don't know where to turn.

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Responses

Response from Bill Berry, Patient Experience Manager, Patient Public Involvement Team Organisation and Community Directorate, South London and Maudsley NHS Foundation Trust 11 years ago
Bill Berry
Patient Experience Manager, Patient Public Involvement Team Organisation and Community Directorate,
South London and Maudsley NHS Foundation Trust

I work in the Patient Experience team and my role is to work with staff and service users to make improvements to our services

Submitted on 30/10/2012 at 13:32
Published on Care Opinion at 14:01


Dear Thinking

Thank you for taking the time to post about your experience at the Assessment and Treatment Service, Lewisham Central. One of my colleagues is reviewing your post and compiling a response, It will be posted as soon as possible.

Regards

Bill Berry

Service Improvement Manager

Patient and Public Involvement Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Bill Berry, Patient Experience Manager, Patient Public Involvement Team Organisation and Community Directorate, South London and Maudsley NHS Foundation Trust 11 years ago
Bill Berry
Patient Experience Manager, Patient Public Involvement Team Organisation and Community Directorate,
South London and Maudsley NHS Foundation Trust

I work in the Patient Experience team and my role is to work with staff and service users to make improvements to our services

Submitted on 01/11/2012 at 13:42
Published on Care Opinion at 14:28


Dear thinking

My Colleague James Forrester the Head of Care Pathway for the Assessment and Treatment Service, Lewisham Central who was going to post a response would like to talk to you about your posting. We both believe it might be a better way of achieving a fuller and more satisfactory outcome. If you that's agreeable to you, he can be contacted on 0203 228 2915

Regards

Bill Berry

Service Improvement Manager

Patient Opinion Administrator

South London and Maudsley NHS Foundation Trust

Tel: 02032281680

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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