Having been told by the GP that if my problem haven't become resolved in a week from a telephone call that I needed to make an appointment for an examination. However what they don't tell you is if you do not call at exactly 8 am you can not get an appointment and they will not book an appointment for another day. Not everyone can call at 8am, I wouldn't mind if I had to wait a few days for appointment but the fact that they won't even book one unless it's on that day is shocking. The care and continuity of service at this practice is a disgrace and needs looking into.
"Appointment system and continuity of care is…"
About: Linden Hall Surgery Linden Hall Surgery Newport TF10 7EN
Posted via nhs.uk
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