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"males with EUPD are discriminated against by CPFT"

About: Cambridgeshire and Peterborough NHS Foundation Trust

The BPD service for males is extremely poor, they do seem to cater for women with bpd more than they do men. I have experienced a terrible service from CPFT, including south cambs team and PDCS.

Just getting a call back is nightmare, im on my own now no team to support me. PRISM are the gate keepers for this organisation who will do anything to prevent you getting the service you need.

Im so unhappy with CPFT that intend to make a complaint about the service and some staff members at some stage soon, this means i will be black listed by the gatekeeper PRISM (I think i am

already) I assume this complaint will go nowhere, but hay ill give it a try.

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Responses

Response from Cambridgeshire and Peterborough NHS Foundation Trust 4 years ago
Cambridgeshire and Peterborough NHS Foundation Trust
Submitted on 10/08/2020 at 09:57
Published on nhs.uk at 11:29


Dear Mr Lay,

Many thanks for getting in touch via the NHS Response Tool. I was most sorry to read how unhappy you are with the quality of care that you have so far been offered. Please be assured that our Trust does not have a 'black list'; we value and encourage people to get in touch if they are unhappy with anything we do. I would like to ask our service manager who looks after services you mentioned to help with your concern. Please can you reply either by e-mail or telephone so that we can have your consent to share your message with our service manager.

Many thanks for your help and I look forward to hearing back from you.

Kind regards

Christopher Hampson

Patient Experience Officer

PALS and Patient Experience Team

Cambridgeshire and Peterborough NHS Foundation Trust

Mob: 07973 794 593 / Tel: 0800 376 0775 / 01223 219 444

E-mail: pals@cpft.nhs.uk

Freepost: CPFT PATIENT EXPERIENCE (all capitals)

Open: 9am till 5pm Monday to Friday. Closed bank holidays.

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