Sadly I had to attend Eden for blood tests due to a possible miscarriage. I had an appointment and buzzed the door to attend, when I was let through a support worker came up to me, didn’t ask my name or make any introductions and just shoved a tympanic thermometer in my ear and then shouted back to the front desk my temperature. It took me by surprise to say the least!
Then barked at me to go and wash my hands, I was apologetic that I hadn’t seen the sink and the signs behind all the boxes in the corridor. None of the staff spoke to me or asked if I was ok. I then waited in the waiting room which isn’t exactly calming or reassuring for women who are attending only for miscarriages, terminations and other horrible gynae related issues. You would think that given the sadness of the ward that the staff would at least try to be kind and empathetic.
The doctor called me through to the treatment room and took my blood, and was lovely, actually the only member of staff who spoke to me like a person and not treated me like a task. The treatment room had blood all up the examination lamp with a big handprint on the top and there was blood on the drip stand. I felt like I was sitting in the scene of something pretty horrid. Once my bloods were done the doctor showed me out.
I’m a nurse, and I work in the hospital and I would never treat a patient the way I was treated, they should be ashamed of themselves. They knew why I was attending and I had managed to keep it together for my appointment but inside my heart was breaking and only the doctor seemed to care. Terrible terrible care, I hope I never have to go there again.
"Only the doctor seemed to care"
About: Royal Cornwall Hospital (Treliske) / Gynaecology Royal Cornwall Hospital (Treliske) Gynaecology TR1 3LJ
Posted by Letdownjuly20 (as ),
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